Shipping
All orders are processed and dispatched from Lisbon, Portugal.
Estimated delivery times:
Mainland Portugal: approximately 2–5 business days after payment confirmation.
Azores, Madeira, and other European Union countries: delivery times are shown at checkout and typically range from 5–14 business days.
⚠️ Please note: Delivery times are estimates and may vary due to carriers, public holidays, or other external factors.
The customer is responsible for any applicable customs duties, local taxes, or additional charges in the destination country.
We recommend choosing tracked and insured shipping to ensure safe and reliable delivery.
Shipping Methods
CTT
UPS
DPD
GLS
Once your order has been shipped, you will receive a tracking number to monitor your delivery.
Payment
All payments are processed securely via Stripe or PayPal.
We accept:
Credit and debit cards (Visa, Mastercard, Maestro)
Apple Pay
Google Pay
PayPal
Orders are processed only after payment has been successfully confirmed.
Your payment details are handled securely by trusted payment providers and are never stored on our website.
Order Confirmation
After placing your order, you will receive a confirmation email with all the order details.
If there are any changes, delays, or delivery issues, our customer support team will contact you via email or phone.
Important Information
If sales to other EU Member States exceed the applicable legal threshold, the store will comply with all relevant EU tax regulations.
These terms and conditions are governed by Portuguese law.